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Global Customer Support & Service
Oxford Instruments Plasma Technology
Oxford Instruments is committed to supporting our customers around the world. Our plasma, ALD, MBE and ion beam customers do not just buy a product from us, they buy a business solution – and we can provide you with service solutions that enable you to maintain and grow your business, whether you are running a research facility or production plant.
Support agreements and service
- We are able to provide support agreements around the world that meet your business needs, ranging from telephone support to 24/7 on-site support. Click here for more information
Spare parts
- Mantain your system and process performance by the use of genuine original Oxford Instruments spares. With spares centres around the world we can provide the parts you need when you need them. Click here for more information
Process support
- With a global team of process specialists, we can help you maintain your current processes and help develop new processes to meet your business needs
Training
- Operational training, process training or maintenance training – we provide scheduled training courses at our UK manufacturing and Applications Laboratory centre, or can provide on-site training to suit your needs. Click here for more information
- Click here for the latest training course dates!
Upgrades
- As a result of our policy of continual product development we are able to offer a range of system upgrades that both extend the life of your systems and add new functionality. We are also able to provide system upgrades that change the functionality – for example from one type of process to another. For full details, please contact your local Oxford Instruments sales and customer support office.
Product finder
NEW - Plasma Accelerator for FA in advanced die etch processes
Up to 20 times faster etching rates with the Failure Analysis Plasma Accelerator upgrade for RIE and ICP FA de-processing Click here or in Downloads and Links below
Related Information
Downloads and Links
Related Products
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- Plasmalab®System100
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- Plasmalab®System400 magnetron sputter tool
- Plasmalab®µEtch300
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- TEOS PECVD module
- V100 molecular beam epitaxy (MBE) systems
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